strategic planning & operational planning

Strategic planning

Strategic planning is the process undertaken to determine an organization's strategy or direction, and make decisions to allocate resources (including capital and human resources) to achieve the strategy.

Strategic Planning (Strategic Planning) is a management tool used to manage the current conditions to make projections of future conditions, so the strategic plan is a guide which can be used by an organization of current conditions for their work towards 5 to 10 years into the future.

Before we do planning, we must first think about the steps to do the planning or knowledge.
  OUTLINES STRATEGIC PLANNING PROCESS

1. Reviewing and updating the strategic plan
2. Deciding assumptions and guidelines
3. The first iteration of the strategic plan
4. analyze
5. The second iteration of the strategic plan
6. Review and final approval

Study cases:
General manager and the manager of all departments in the hotel meeting to discuss about to be performed for the future.
Example: general manager should propose the addition of hotel rooms and building repairs.
These are intended for experienced hotel revenue and the addition of a new atmosphere of the building / facilities of the hotel, so guests do not feel bored hotel stay and return again to that hotel.

Operational planning

— operational planning is derived from tactical planning, has a more narrow focus, shorter durations (less than 1 year) and involves the lower-level management

Operational planning
Operational planning is derived from tactical planning, has a more narrow focus, shorter durations (less than 1 year) and involves the lower-level management.

Typical operational planning:
1. Production planning (Production Plans): Planning relating to the methods and technology needed in the work
2. Financial Planning (Financial Plans): Planning associated with the funds needed for operating activities
3. Facilities Planning (Plans Facilites): Planning-related facilities & layaout jobs needed to support the task.
4. Planning marketing (Marketing Plans): Dealing with the purposes of sale and distribution of goods / services.
human resource planning (Human Resource Plans): relating to recruitment, selection and placement of people in various occupations.

Case study:
In a hotel development in the need to do quite a lot of employees,
So in this case the hotel should seek out and recruit new employees to support continuation of the work. In addition to the hotel employees also require other supporting equipment for smooth operation in the work ... ... ..

How to Motivate Your Staff That Not Spirit To Work ?

   As a supervisor, I will encourage and motivate my employees, so they have the passion and hard work are high in the work .. the first is by way of providing inspiration, namely by entering into the spirit of the person to be willing to do something effectively . People were inspired by the leadership personality, exemplary, and the work done consciously or unconsciously.
The second impulse, namely by stimulating people to do what should be done through praise, approval and assistance.
And of course, by giving employees a competitive salary based on what they do,
As well as offer "profit sharing" to employees

policy case studies in hotel management from each level

1.Manajer Peak (top manager)
Top managers are on top of the hierarchy and is responsible for the overall organization. They bear titles like president, chairman, executive director, president director (chief executive officer - CEO), and executive vice president. Top managers responsible for setting organizational goals, establish strategies to achieve these goals, oversee and interpret the external environment, as well as taking decisions that affect the entire organization. They looked forward in the long run, pay attention to environmental trends in general, and the company's overall success. Among the most important responsibilities for top managers is to communicate the shared vision for the organization, shaping corporate culture, and keep the spirit of entrepreneurship that can help companies to balance out the fast company. Especially at the present time, top managers must involve knowledge, expertise, and unique capabilities of each - each employee.

exemple:

a general manager to give the new regulations,
for example to increase the sales room of a GM to give the rules to each - each department to improve the facilities and better service quality.

2. Middle managers (middle manager)
           Middle managers working at the secondary level of organization and responsible for major business units and departments. Examples of these middle managers are the department head, division head, quality control manager, and director of research laboratories. Middle managers generally have two or more tiers of management below him. They are responsible for implementing the overall strategy and policies set by top managers. Middle managers are generally dealing with the future that is not too far and is expected to establish good relations with fellow managers in the organization, encourage teamwork, and resolve conflicts.

 example: Housekeeping manager for a department assigned tasks to supervisors to monitor employees at work.

3. First line managers (first-line managers)
           First-line managers are directly responsible for the production of goods and services. They are the first or second level of management and holds a position as supervisor, line manager, section chief, and office manager. They are responsible for non-management employees sekelompopk. Their attention was the main thing is the application of rules and procedures to achieve efficient production, providing technical assistance, and motivate subordinates. Period is fairly short level, with emphasis on the achievement of objectives of the day to day.

exemple :

a supervisor to provide training to new employees, and provide supervision to employees - employees at their work ..